inklogic-legal

Business Card Assistant — Support

Welcome to the support page for Business Card Assistant by Ink & Logic.

📧 Contact / Support Email: inklogic.jc@gmail.com
🔒 Privacy Policy: English 繁體中文

We usually respond within 2 business days.

Frequently Asked Questions

How do I scan a business card?

Tap the Add Card button.
Take a photo of the card or select one from your photo library (you can add both front and back).
Tap Start AI Analysis. The first time, the app will ask for your consent to send the card image to the AI service (Google Gemini) for recognition.
Review and edit the recognized fields, then save.

What data is sent to the AI service?

Only the business card image(s) you choose to scan and any optional notes you enter. The data is sent to Google Gemini solely to extract contact information. See our Privacy Policy for full details.

Can I use the app without AI recognition?

Yes. If you decline AI consent, you can enter business card information manually. Your card images stay on your device and in your own cloud storage.

How do I edit or delete a saved card?

Open the card from your card list. Use the edit button to modify fields, or the delete option to remove the card permanently.

How do I delete my account and all my data?

Send an email to inklogic.jc@gmail.com from the email address associated with your account, with the subject “Delete My Account”. We will delete your account and all associated data, and confirm by reply.

Why did AI recognition fail?

Recognition may fail if the photo is blurry, poorly lit, or the network is unavailable. Try retaking the photo with the card flat and well lit. You can always fall back to manual input.

Does the app work offline?

You can browse saved cards offline. AI recognition and cloud sync require an internet connection.

常見問題(繁體中文)

如何掃描名片?

點選新增名片。
拍攝名片或從相簿選取(可加入正反面)。
點選開始 AI 分析。首次使用時,App 會徵求您的同意,將名片影像傳送至 AI 服務(Google Gemini)進行辨識。
確認並編輯辨識結果後儲存。

哪些資料會傳送至 AI 服務?

僅有您選擇掃描的名片影像與您輸入的補充說明,且僅用於擷取聯絡資訊。詳情請參閱隱私權政策。

不同意 AI 辨識還能使用嗎?

可以。若您不同意,可改為手動輸入名片資訊。

如何刪除帳號與所有資料?

請使用您帳號綁定的電子郵件,寄信至 inklogic.jc@gmail.com,主旨註明「刪除帳號」。我們將刪除您的帳號及所有相關資料,並回信確認。

AI 辨識失敗怎麼辦?

照片模糊、光線不足或網路不穩都可能導致失敗。請在光線充足處將名片放平重拍,或改用手動輸入。